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How to cancel a booking?

Treasa Coleman
  • Updated
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You may cancel your request without charge for up to 5 minutes after your initial request.

Cancellations made after 5 minutes will incur a fee to compensate your driver for his or her time.

Please note: if your driver is running more than 5 minutes behind the provided ETA, you will not be charged a cancellation fee. Additionally, the fee may vary across different offerings.

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3 comments

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  • Anders Hansen

    I tried this, didn't work for me? I am using a Nokia 6110

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  • Bob

    This was great!! Thanks

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  • Najim Gharbi

    Any updates 

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